Cancellation Policy

Effective Date: [23/06/2023]

At VMP Corporation ("Company," "we," "us," or "our"), we understand that there may be situations where you need to cancel an order or transaction. This Cancellation Policy outlines our policy regarding cancellations for products and services purchased through our website (vmpcorporation.com).

1. Order Cancellations

1.1. Vendor/Manufacturer Approval:
Cancellation requests for orders placed through our website must be approved by the respective vendor or manufacturer. As a trader, we act as an intermediary between you and the vendor or manufacturer, facilitating the procurement and trading of engineering machines.

1.2. Cancellation Requests:
To request an order cancellation, please contact us as soon as possible using the contact information provided below. We will initiate the cancellation process with the vendor or manufacturer on your behalf. However, please note that approval of the cancellation request is subject to the vendor's or manufacturer's policies and their agreement to cancel the order.

1.3. Cancellation Fees:
Depending on the vendor's or manufacturer's policies, cancellation fees may apply. These fees are determined by the vendor or manufacturer and are beyond our control. We will inform you about any applicable cancellation fees upon receiving your cancellation request.

2. Refunds

2.1. Refund Eligibility:
If the cancellation request is approved by the vendor or manufacturer, and if applicable based on their refund policies, you may be eligible for a refund. The refund process is managed and executed by the vendor or manufacturer, and their refund policies and timelines will apply.

2.2. Non-Refundable Products/Services:
Please note that certain products or services may be non-refundable as per the vendor's or manufacturer's policies. These non-refundable items are beyond our control, and we will inform you about such instances before processing your order.

2.3. Refund Processing:
Once the vendor or manufacturer approves the refund, they will initiate the refund process. The time it takes to receive the refund may vary based on their refund processing timelines and the payment method used for the transaction.

3. Changes to Orders

3.1. Modification Requests:
If you need to modify an existing order, such as changing quantities, specifications, or other details, please contact us as soon as possible. We will communicate your modification request to the vendor or manufacturer. However, please note that order modifications are subject to the vendor's or manufacturer's policies and their agreement to accommodate the changes.

4. Contact Us

If you need to cancel an order, request a modification, or have any questions regarding our Cancellation Policy, please contact us using the information provided below:

[Mobile No. - 91213050015, Email - hellovmpcorporation@gmail.com]

Please note that VMP Corporation's role is to facilitate the procurement and trading process, and cancellations, refunds, and modifications are subject to the policies and approval of the respective vendor or manufacturer. We will make our best efforts to assist you in the cancellation process and provide necessary support within the bounds of the vendor's or manufacturer's policies.